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Penny Black Glasgow Ltd – Terms & Conditions

By purchasing a product from this website, you are agreeing to the following terms and conditions. Please ensure you read these prior to purchase. Should you have any queries, please email us on hello@penny-black.co.uk.

  1. Company Details
  2. VAT
  3. Payment
  4. Orders
  5. Delivery
  6. Returns
  7. Data Protection & Privacy Policy

1. COMPANY DETAILS

Penny Black Glasgow Ltd is a limited liability company registered with Companies House in the UK. Our registration number is SC485684.

Our registered trading address is 721-723 Great Western Road, Glasgow, G12 8QX.

2. VAT

All prices advertised on our website include VAT at the standard rate of 20%.

Penny Black Glasgow Ltd is VAT registered and our registration number is 198240189.

For orders placed with a billing address from outside of the EU, VAT will be deducted at checkout automatically.

3. PAYMENT

We accept payment in the following currencies:

Payment must be made in full before your order is dispatched.

If you make a payment by Paypal and any sort of hold is placed on the funds being released to Penny Black Glasgow Ltd, we reserve the right to delay dispatch until funds are received.

Credit and debit card payments are processed on our behalf by xxxxxx. We do not store your credit card information in any of our computer systems and they are not accessible by any Penny Black Glasgow Ltd staff at any time.

4. ORDERS

Product availability

All orders are subject to availability. We will endeavour to keep our site fully up to date but on rare occasions, an item may be out of stock where ordered. If this happens, we will contact you as soon as possible to offer an alternative if one is available, or a refund for the portion of the order that is not available.

Representation

We will endeavour to display images and information on products to reflect them in the most accurate way possible. Colour variations may occur where images have been brightened digitally or depending on the settings of the device you are viewing the website on.

Order process

Once you have paid for your order, you will receive an email confirmation. A further email will be sent to you when your order is dispatched which will include your tracking reference where applicable. These emails will be sent from the email address hello@penny-black.co.uk. If you have not received these, please check your spam filter, as they may have been inadvertently marked as junk. You can also add our email address to your safe sender list. If you still do not receive email from us, please contact us. here

5. DELIVERY

For an up-to-date price list of delivery options and charges, please click here.

In the event that your order does not arrive within the expected advertised timescale, please contact us. here

6. RETURN

For our full Return and Refund policy please see here

7. DATA PROTECTION & PRIVACY POLICY

Penny Black Glasgow Ltd’s Privacy Policy, including our policy on Data Retention and Protection can be found here.

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